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Customers have never demanded so much from businesses as they do today. You must be available, quick, have rock-solid support, and always be prepared with a solution – regardless of the needs of the customer. We’re talking about a whole new level of marketing here, namely conversational marketing! Direct, personal, helpful, and downright human. We lay...
In years to come, we will look back at 2020 as the moment that changed everything. Nowhere else has unprecedented and unforeseen growth occurred as in the digital and e-commerce sectors, which have boomed amid the COVID-19 crisis all around the world. The e-commerce transformation that we saw in the UK that sparked the launch of some 85,000 online stores this year...
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